There are a few reasons why this might happen:
- Closed surveys: Surveys have a limited number of responses needed to be completed. Once this number is reached, the survey is closed and is no longer available. Even if you received the notification before the closure, it may have already ended when you accessed the platform.
- Device-specific surveys: Some surveys are only available to be answered on a specific type of device, such as a computer, tablet, or mobile phone. If you received the notification but are accessing the platform from an incompatible device, the survey will not be available.
- Technical errors: In some cases, communication failures or technical problems can generate incorrect notification sending. If you suspect a technical error, please contact QueOpinas Support for assistance.
In case of doubt, please contact QueOpinas Support.
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