Do my points expire?

As long as you are a QueOpinas user and participate in at least one of our surveys every 12 months, your points will never expire. However, if you become an inactive user, your account may be deactivated and your point balance will be deleted. 


What is an Inactive User? A user is considered inactive when they do not log in or participate in their account for a consecutive period of 12 months


To keep your account active and enjoy all the benefits of our platform, we recommend following these simple steps: 

  • Log in regularly: Access your account frequently and participate in the available surveys. 
  • Update your profile: Make sure your personal information is up-to-date to receive surveys that match your profile. 


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