Why can't I access my account?

If you are sure that you have correctly entered your email and password, and that your CAPS LOCK (uppercase) key is not activated, we recommend resetting your password. You will receive an email from [email protected] with instructions to reset it. If you do not see our email, we suggest checking your spam/junk folder.

 

If you accidentally canceled your account or are still having problems accessing it, please contact our Support Team by clicking on 'Send message' or emailing [email protected], requesting account reactivation.


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