Yes, it is possible to receive the payment for your points in a friend or family member's PayPal account. To make this request, follow these steps:
- Request your redemption as normal: Follow the usual process to request the redemption of your points.
- Inform our support team: Once you have made the request, contact our support team at support@queopinas.com and request that the payment be made to a third party's PayPal account.
- Provide the data: Indicate the full name and email associated with the destination PayPal account.
Important: To ensure the security of your account and prevent fraud, we may ask you to verify your identity. This may include presenting documents such as an official photo ID. Your information will be treated with the strictest confidentiality, in accordance with our privacy policy.
This information allows us to process your request safely and efficiently, avoiding any type of fraud or inconvenience. The transfer process may vary, but it generally takes up to 5 weeks to complete.
If you have any questions or need assistance during this process, do not hesitate to contact us through the communication channels available on our portal or through the email associated with your account.
More information:
- FAQs: https://soporte2.queopinas.com/es/support/solutions
- Support: https://soporte2.queopinas.com/es/support/tickets/new
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